Toni
Service absolutely above and beyond. Love the philosophy of reduce, repair, repurpose and recycle. Highly recommended.
Kel
Steve is amazing. I gave him quite the challenge to fix my 40yr old Casio keyboard. He was determined and persistent and now I have my much loved keyboard working again. Highly recommend.
Vicki
I had an excellent experience with Steve at SME with a Croxley turntable that wasn’t playing records well. He communicated extremely clearly and even printed out the manual for me and followed up. I would highly recommend Steve and will be using his services again.
John
Professionalism, Quality, Responsiveness, Value
Steve McDonald provided an exemplary service, went out of his way to provide advice and had the job completed to an excellent standard within two days. Without me asking for it Steve provided a guarantee that if the repair failed he would fix it without extra cost to me. I was astounded by both his competence and ability to communicate and bowled over by his professional integrity. Here is a man you can trust unconditionally.
Briar
Professionalism, Responsiveness, Value
Prompt, knowledgeable, helpful, experienced. Steve took apart an aging rebranded multifunctional music centre, found the fault and fixed it. And that without a service manual. I use this all-in-one unit to provide digital conversion services to clients and had a job coming from Auckland, so needed it back fast. Two-day turnaround – thanks Steve. You sound just like the sort of guy I need to fix the aging equipment that’s essential in the work I do.
Scott
Professionalism, Quality, Responsiveness, Value
Fantastic service from SME! The LED light on my fish tank had an intermittent fault due to a loose component on the board, causing it to fail. Steve had this repaired the day after I dropped it off, and he fixed up a few other questionable solder joints and dodgy wiring. Thanks for repairing some simple faults and keeping something from going to landfill for want of an easy repair.
Paul
Professionalism, Quality, Responsiveness, Value
SME Services (Steve) was very engaging from the start. It was very obvious he had researched my car engine management system as a result of my enquiry. Through his significant depth of knowledge and experience he was quickly able to identify the problem with the system and offer practical and pragmatic solutions which he completed the same day to my complete satisfaction. Should I need to, he would be my first port of call in the event of another electronic based problem. Thank you Steve.
Damon
I recently had some electronic equipment failure due to a lightning strike. I engaged SME to come and assess the failed components. Steve was able to come and take a look within 24 hours, he was polite, professional and efficient. Highly recommend.
Nadine
SME Services should be your only consideration. You can’t be disappointed. Originally inquired about a TV repair, then took a cheeky chance on a dead electronic sewing machine which other “fix” avenues had failed. Steve’s initial communication was clear, precise and informative. When his investigation began, he was again clear, precise, informative and provided options with estimated costs and anticipated timeframes. This is the best service I have received, the repair has amazed me, the timeframe was less than stated and the cost was also less than estimated. FANTABULOUS!